At Ram Ji Ki Dukan, we strive to provide the best shopping experience for our customers. If you are not completely satisfied with your purchase, we are here to help. Please read our return and replacement policy carefully.
Non-Returnable Products
Welcome to Ram Ji Ki Dukan. By shopping with us, you agree to the following terms and conditions:
Non-Returnable Products
All products purchased from Ram Ji Ki Dukan are non-returnable, except in the case of damage or defect.
Replacement Policy
We are committed to ensuring customer satisfaction by offering replacements for items that are damaged or defective upon arrival.
Eligibility for Replacement
You may request a replacement if your product:
- Arrives damaged
- Is defective
- Does not match the description on our website
How to Request a Replacement
- Contact Customer Support:
- Email us at support@ramjikidukan.com
- Call us at +91 6266 831 325
- Provide the Following Information:
- Your order number
- A description of the issue
- Photographic evidence of the damage or defect (if applicable)
Processing Your Request
Once we receive your request, our customer support team will review the information and contact you within 2 business days with further instructions. If your request is approved, a replacement will be sent out at no additional cost.
Important Notes
- Time Frame: Requests for replacements must be made within 7 days of receiving your order.
- Shipping Costs: We will cover the shipping costs for any approved replacements.
- No Refunds: Please note that we do not offer refunds for any products, only replacements for eligible issues.
- Product Availability: Product availability depends on stock. Designs and patterns may change frequently in the market, so we cannot promise the availability of the same product at all times.
If you have any questions about this Privacy Policy, please contact us:
- By email: support@ramjikidukan.com
- By phone: +91 6266 831 325
- By mail: Ayodhya – Hanumangarhi VIP Gate, Ayodhya Dham – 224123 (U.P.)