At Ram Ji Ki Dukan, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or purchase products from us.
1. Information We Collect
1.1 Personal Information: When you place an order or contact our customer support, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
1.2 Non-Personal Information: We may collect non-personal information such as your IP address, browser type, operating system, and browsing behavior on our website.
2. How We Use Your Information
2.1 Order Processing: We use your personal information to process and fulfill your orders, including shipping products to your address and processing payments.
2.2 Customer Support: We use your contact information to provide customer support, address your inquiries, and resolve any issues related to your orders.
2.3 Marketing: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about our products and services. You can opt out of these communications at any time.
2.4 Website Improvement: We use non-personal information to analyze website traffic and usage patterns to improve our website’s functionality and user experience.
3. How We Protect Your Information
3.1 Security Measures: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure socket layer (SSL) technology to encrypt data during transmission.
3.2 Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
4. Sharing Your Information
4.1 Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
4.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. Your Rights
5.1 Access and Correction: You have the right to access and update your personal information held by us. If you need to update your information, please contact our customer support team.
5.2 Data Deletion: You have the right to request the deletion of your personal information. We will comply with your request unless we are required to retain certain information for legal or legitimate business purposes.
5.3 Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or contacting us directly.
6. Cookies
6.1 Use of Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize you and remember your preferences.
6.2 Managing Cookies: You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the new terms.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: support@ramjikidukan.com
- By phone: +91 6266 831 325
- By mail: Ayodhya – Hanumangarhi VIP Gate, Ayodhya Dham – 224123 (U.P.)